Terms & Conditions

Welcome to the Sweet Temptations Baker Coffee Shop LLC website. The following terms and conditions govern your use of our website and services, and by making a booking or purchase, you acknowledge and agree to these terms. Sweet Temptations Baker Coffee Shop LLC is registered in Dubai, United Arab Emirates, and all inquiries should be directed to our team for prompt assistance.

 

General Conditions

  • Promotions: Customers may avail themselves of only one promotion or offer at a time. Multiple offers cannot be combined.
  • Product Images: The images of products on our website are for illustrative purposes only. Actual products may vary in appearance due to the nature of individual handcrafting and variations in materials and ingredients.
  • Price Adjustments: We reserve the right to periodically review and adjust our prices, charges, and fees as necessary.
  • Order Modifications: For any changes to delivery/pick-up dates or times, as well as modifications to order details (design, flavor, etc.), customers must notify us at least 48 hours prior to the scheduled time. Requests made beyond this timeframe may be subject to additional charges and will be considered at our discretion.
  • Collection and Acceptance: Orders not collected on the designated date will be discarded without a refund or credit note. Upon collection or delivery, we request the customers to review the order. Sweet Temptations Baker Coffee Shop LLC will not be responsible for any complaints regarding the product’s appearance once accepted.
  • Special Requests: Requests for special dietary products (e.g., egg-free, sugar-free, gluten-free) must be made at the time of ordering. Subsequent requests may incur additional charges and are subject to our discretion.
  • Allergy Disclaimer: While we strive to meet dietary requirements, products may contain trace amounts of allergens like nuts, some dairy products, etc. We do not assume liability for food allergies.
  • Order Confirmation: Online inquiries do not constitute a confirmed order until 100% of the order value has been paid in advance by the customer.
  • Payment: We accept Visa and MasterCard credit/debit card, Payment Links and Apple Pay/Samsung Pay payments in AED. All transactions are secured and direct to our payment provider.
  • Legal Compliance: Disputes or claims related to the use of our website are subject to UAE law. The United Arab Emirates is our domicile, and minors under the age of 18 are prohibited from registering or transacting on our website.
  • Transaction Records: The cardholder must keep a copy of transaction records and adhere to our policies and rules.
  • Indemnification: You agree to indemnify, defend, and hold harmless Sweet Temptations Baker Coffee Shop LLC and its directors, officers, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising from or relating to your use or misuse of the website or your breach of these terms. This indemnification obligation will survive the termination of these terms and your use of the website.

 

Data Protection and Intellectual Property

  • Copying and Downloading Prohibition: Customers are advised not to copy, download, or distribute any images or content from our website without express written permission. All content is protected under intellectual property laws.

 

Contact Us:
For further clarification and answers regarding our terms and conditions, please reach out to our team at customerfirst@temptationsuae.com. We’re here to ensure your experience with Sweet Temptations Baker Coffee Shop LLC is exceptional.